Ace Grading, based on Canada Close in Banbury, was the target of a “professional theft” on Friday, December 13 in which certain cards belonging to some of the shops submitters were taken.
A card grading shop is a business that authenticates and assesses the condition of trading cards, such as Pokemon.
A statement released on the shop’s website today (December 17) said: “This was not a random or opportunistic crime; it was a calculated and targeted attack.
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“To those affected, you will receive an immediate email detailing which of your items were taken, along with instructions on claiming compensation.
“We have already determined appropriate compensation amounts, and this will be issued without delay.
“For submitters who were not affected, you will also receive an email confirming that your submissions remain safely within our grading process.”
The shop said in light of the incident it has implemented “additional, robust security measures” to further protect property and maintain the integrity of its facility.
It said it takes these matters “extremely seriously” and “remain committed to the trust that you have placed in us”.
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The statement added: “With your continued support, Ace Grading will remain a cornerstone of the card-collecting community.
“We appreciate your patience and understanding as we work through this situation and ensure it does not happen again.
“Please contact us urgently if you know of any information that might help the police investigation that is actively being carried out.”
Thames Valley Police has been approached for comment.
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